Finished roof on a West Michigan home, aerial view

Privacy

Privacy Policy

Straight talk about the information you share with us and how we use it. No fine print games.

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This policy explains how Essential Exteriors Building Concepts collects and uses the information you share when you request an estimate, upload photos, or contact us. If you have any questions, call us at (616) 500-7089.

Information we collect

When you submit our estimate or contact form, or reach out by phone, we collect what you give us — your name, phone number, email address, city, project details, and any photos you choose to upload. Your device may also send basic technical information (browser type, general location) automatically when you visit the site.

How we use your information

We use it only to respond to you and do the work you asked about: to contact you, prepare and discuss your estimate, schedule and complete your project, and — for storm or hail damage — to help document and handle your insurance claim. We do not sell or rent your information to anyone.

When we share it

We share your information only with the service providers that help us run this site and reach you (for example, our website hosting and email delivery), with your insurance company when you ask us to help with a claim, and when the law requires it. That is all.

Photos you upload

Photos are used to understand and assess your project before we visit. They are stored privately and are not published or shared beyond what is needed to help with your request.

Cookies and analytics

We use Google Analytics to understand how visitors find and use the site — for example, which pages get viewed and how people move through them. Google sets its own cookies to do this and processes that data on our behalf; you can opt out with Google’s browser add-on at tools.google.com/dlpage/gaoptout. Apart from that, we use only the cookies the site needs to function, and we do not use your information for third-party advertising.

How long we keep it

We keep your information as long as we need it to serve you and keep proper business records, then dispose of it securely.

Your choices

You can ask us to review, update, or delete the information you have shared at any time — just call or email us and we will take care of it.

Changes to this policy

If we update this policy, we will post the new version here with a fresh date. Continuing to use the site means you accept the current version.

Essential Exteriors Building Concepts · Grand Rapids, MI
(616) 500-7089 · essentialexteriorsmi@gmail.com